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"...volunteers are the lifeblood of our organsition"

Carmel Mullan-Hartley (Director of Servoices at Open Door)

September 2016 UPDATE: 

Due to structural changes in our organisation our volunteer programme is currently on hold and we are not recruiting any new volunteers to our service at this time.


However, it is anticipated that at some point in the future we will be able to resume our volunteer programme.


If you would like to go on our Mailing List please email your details to us at :


  • Open Door is a Person Centred Agency and the model of counselling is Person Centred.

  • Open Door is a BACP Accredited Service

  • Open Door has a rigorous recruitment selection and training programme.

  • We recruit throughout the year for our twice yearly training programme.

  • The Training takes place in the Spring and Autumn.

  • The Initial Training programme is a minimum of 80 hours of training (usually one day per week over a period of 12 -14 weeks, this includes some evenings and weekends.)

  • Training is at a subsidised cost - this is will be confirmed at our Information Sessions

  • If succesfully recruited and trained the commitment is for a weekly three hour shift for a minimum of three years

The process:-

1. Attendance at an Information Session.

2. Completion of an application form and attendance at a Recruitment Day/s.

3. Following the recruitment day volunteers who are deemed to be at a stage of readiness will be invited to join the next Initial Training Programme.

4. Anyone not invited to join the training will be offered face to face feedback.

5. On completion of the 80 hours of training there will be a further selection process. Any volunteer who is not invited to join the team of volunteer counsellors will be offered face to face feedback only.

6. All counsellors at Open Door attend monthly clinical supervision and bi-monthly clinical review meetings.

Prior to joining the volunteer team all counsellors will be subject to and enhanced DBS (formerley CRB)

Open Door training is delivered by two trainers and at least one of the trainers is a BACP accredited counsellor and trainer.

For further information please telephone Colette on 0121 454 1116